Terms of service

These terms are an agreement between you and ASQ ENTERPRISES ("we", "us"), which provides aibrokershub ("the service"). By creating an account or using the service you accept them. If you do not accept them, do not use the service.

1. What the service is

aibrokershub connects to your WhatsApp account, reads the groups you leave switched on, and turns posts about property into records you can search, share and offer to clients. It can send messages from your WhatsApp account as described in section 5.

2. Not a WhatsApp product

• The service is independent. It is not affiliated with, endorsed by or supported by WhatsApp or Meta, and it is not an official WhatsApp business service.
• WhatsApp may change how connected devices work, and may limit, suspend or ban any account at its discretion. We cannot prevent or reverse this, and we give no assurance that your account will not be affected. You link your number at your own risk.
• You remain responsible for following WhatsApp's own terms for your account.

3. Your account

• You must be at least 18 and able to enter into a contract.
• Give accurate details, keep your password to yourself, and tell us if you think someone else has used your account.
• One WhatsApp number is linked to one account. You may link only a number that is yours to use.

4. What you may use it for

• Use the service for your own property brokerage work.
• Link only groups you are a member of, and use what is posted in them as the group's members would expect of a broker.
• Do not use the service to send unsolicited bulk messages, to harass anyone, or for anything unlawful.
• Do not resell the service, copy its records in bulk for others, or try to get at other customers' data or disrupt the service.

5. Messages sent in your name

The service sends messages from your WhatsApp account only in these cases:

• an offer of listings to a client, for the listings you have chosen;
• a listing you choose to share with a contact;
• photos of a listing your client has asked to see;
• a request to the person who posted a listing for its photos, with one reminder and one thank-you, when your client has chosen that listing and it has no photos. You can switch this off.
• posts of your own inventory, on the schedule you set, to the groups you pick for that schedule, five at most;
• photos of one of your own listings to a person who replies to one of your posts asking for them.

It posts nothing else in a group. Each message sent is recorded on your Activity page. You are responsible for the messages sent from your account through the service, as you are for those you send yourself.

6. Accuracy

Posts and images are read automatically by software, some of it provided by other companies. The records it produces can be incomplete or wrong: a price, an area or a detail may be misread, a listing may be out of date, and two posts may be wrongly treated as the same flat or as different ones. Check the details against the original message and with the person who posted it before you rely on them. We do not verify listings and are not a party to any deal.

7. Records shared between customers

To avoid reading the same post many times, a listing that reaches several customers is stored once. Photos and videos posted with a listing, or sent in answer to a request about it, are stored once and shown to every customer who has received that listing. By using the service you agree that photos received through your account for a listing are shared in this way. Your corrections, your enquiries, your clients and your conversations are not shared.

8. Trial, plans and usage

• A new account has a free trial of seven days. One trial is given for each WhatsApp number.
• After the trial the service needs a paid plan. The plans and their prices are on the pricing page. Prices do not include GST.
• Each plan has a daily figure for property messages, which is a guide, and a usage limit for each billing period. If the limit is reached, new posts are not read, and questions about your inventory and the reading of images pause, until the next period or until you move to a larger plan. What you already hold stays available.
• We may change prices or plans for future billing periods and will tell you beforehand.

9. Payment, renewal and cancellation

• Plans are billed monthly in advance through Razorpay and renew automatically until cancelled.
• You can cancel renewal at any time; the service then runs to the end of the period paid for.
• If a renewal payment fails, the service continues for three days and then ends.
• Payments are not refunded, as set out in the cancellation and refund policy.

10. When a plan ends

When a trial or plan ends, or you choose to disconnect, your WhatsApp is disconnected. Your records, photos and settings are kept but cannot be viewed or exported until you take a plan again. You may ask us to delete your account and its data, as the privacy policy explains.

11. Suspension

We may suspend or end an account that breaks these terms, puts the service or other people at risk, or is used unlawfully. Where we reasonably can, we will tell you first and give you a chance to put things right.

12. Availability

We work to keep the service running but do not promise that it will be uninterrupted, that every message will be captured, or that any message will be delivered. The service depends on WhatsApp, on your phone being online, and on other providers, any of which can fail or change.

13. Our responsibility to you

The service is provided as it is. To the extent the law allows, we are not liable for lost profit, lost business, lost data or indirect loss, nor for any action WhatsApp takes on your account, and our total liability to you in connection with the service is limited to the amount you paid us in the three months before the event that gave rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

14. Changes to these terms

We may update these terms. If a change is significant we will tell you by email or in the panel before it takes effect. Continuing to use the service after that means you accept the change.

15. Law

These terms are governed by the laws of India. The courts at Mumbai, Maharashtra have jurisdiction over any dispute.

16. Contact

Questions about these terms: [email protected].